Terms of service
Last updated: 20/05/2026
Welcome to Hair Care Markt. These Terms of Service explain the rules and conditions for using our website and purchasing products from our online store.
By accessing our website, browsing our store, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase from our store.
1. Store Information
Hair Care Markt is an online store focused on premium, clinical-inspired hair care, post-transplant hair care, anti-hair loss care, selected skin care products, and beauty-related supplements.
Our website is available at:
2. Eligibility to Use Our Store
By using this website, you confirm that you are at least the age of majority in your country or region, or that you are using the website with the permission of a parent or legal guardian.
You agree not to use our website or products for any illegal, unauthorized, or harmful purpose.
3. Products and Product Information
We aim to provide accurate product descriptions, images, prices, ingredients, usage instructions, and availability information.
However, product packaging, ingredients, design, size, or appearance may sometimes differ slightly from the images shown on the website.
Product information on our website is provided for general informational purposes only. Our products are cosmetic or wellness-related products and are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition, scalp condition, allergy, recently completed surgery, or have undergone a hair transplant, you should consult your doctor or specialist before using any product.
4. Orders
When you place an order, you agree that all information you provide is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders with incorrect pricing, suspected fraud, unavailable products, restricted shipping destinations, or incomplete customer information.
After placing an order, you may receive an order confirmation email. This does not mean that your order has been fully accepted. Final acceptance occurs when your order is processed and shipped.
5. Pricing and Currency
Prices may vary depending on your market, location, selected currency, taxes, duties, shipping fees, and applicable promotions.
We reserve the right to change product prices, promotions, and availability at any time without prior notice.
If a product is listed with an incorrect price due to a technical error or human mistake, we reserve the right to cancel or correct the order.
6. Payments
Payments must be completed through the payment methods available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not store full payment card details on our website. Payment processing may be handled by secure third-party payment providers.
7. Shipping and Delivery
We ship only to selected countries listed in our Shipping Policy or Delivery Countries page.
We do not sell or ship to countries outside our approved delivery list.
Shipping times, fees, and available delivery options may vary depending on your country and order details.
Customs duties, import taxes, local taxes, or additional fees may apply depending on your country. These charges are the responsibility of the customer unless stated otherwise.
Delivery times are estimates and are not guaranteed. Delays may occur due to customs, courier issues, public holidays, incorrect address information, or other circumstances outside our control.
8. Returns and Refunds
Returns and refunds are handled according to our Returns & Refunds Policy.
For hygiene and safety reasons, opened, used, damaged, or tampered cosmetic products cannot be returned.
To request a return, customers must contact us with their order number and product details.
Shipping fees, customs duties, import taxes, and local charges may not be refundable.
9. Product Use and Responsibility
Customers are responsible for reading product descriptions, ingredients, warnings, and usage instructions before use.
Before using any cosmetic, hair care, scalp care, or supplement product, check the ingredient list carefully, especially if you have allergies, sensitive skin, scalp irritation, or medical concerns.
Stop using the product immediately if irritation, redness, itching, discomfort, or an unwanted reaction occurs.
Hair Care Markt is not responsible for misuse of products, allergic reactions, individual sensitivity, or results that may vary from person to person.
10. No Medical Advice
The content on our website, including product descriptions, blog posts, guides, recommendations, and customer support messages, is provided for general information only.
Nothing on this website should be considered medical advice, diagnosis, or treatment.
For medical concerns, hair loss conditions, post-transplant care instructions, allergies, or supplement use, please consult a qualified healthcare professional.
11. Availability of Products
Product availability may change without notice.
We reserve the right to discontinue any product, limit quantities, or remove products from our store at any time.
If an ordered product becomes unavailable, we may contact you to offer a replacement, delay the shipment, or cancel and refund the unavailable item.
12. Promotions and Discounts
Promotions, discount codes, and special offers may be subject to specific terms, expiry dates, product exclusions, country restrictions, or minimum order values.
Discount codes cannot be applied retroactively after an order has been placed unless we choose to make an exception.
We reserve the right to cancel or modify promotions at any time.
13. Account Information
If you create an account on our website, you are responsible for keeping your login information secure.
You agree to provide accurate and updated account information.
We are not responsible for unauthorized access caused by your failure to protect your login details.
14. Intellectual Property
All content on this website, including text, images, graphics, logos, product layouts, design elements, banners, and brand materials, belongs to Hair Care Markt or its respective owners.
You may not copy, reproduce, distribute, modify, or use our content without written permission.
15. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Upload malicious code or harmful content
- Copy or misuse website content
- Provide false or misleading information
- Use our website in a way that may damage our store, customers, or business
We reserve the right to restrict access, cancel orders, or take appropriate action if these terms are violated.
16. Third-Party Services and Links
Our website may use third-party services such as payment processors, shipping providers, analytics tools, marketing tools, review apps, or other Shopify-related applications.
We are not responsible for the content, privacy practices, terms, or actions of third-party websites or services.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Hair Care Markt shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, services, or inability to access our website.
Our liability, if any, shall be limited to the amount paid for the product or order related to the claim.
18. Errors and Inaccuracies
We reserve the right to correct errors, inaccuracies, or omissions on our website at any time.
This may include product descriptions, prices, shipping details, availability, promotions, or other content.
We may cancel or update orders affected by such errors.
19. Changes to These Terms
We may update or modify these Terms of Service at any time.
The updated version will be posted on this page with a revised “Last updated” date.
Continued use of our website after changes are posted means you accept the updated Terms of Service.
20. Governing Law
These Terms of Service shall be governed by the applicable laws of the business jurisdiction where Hair Care Markt operates, unless otherwise required by mandatory consumer protection laws in your country.
21. Contact Information
If you have any questions about these Terms of Service, please contact us through our Contact Us page or by using the contact information provided on our website.