Contact information
We are here to help.
If you have any questions about your order, shipping, returns, products, or general inquiries, you can contact Hair Care Markt using the information below.
support@haircaremarkt.com
For order-related questions, please include your order number so we can assist you faster.
Customer Support
Our customer support team can help you with:
- Order status
- Shipping and delivery questions
- Return and refund requests
- Damaged, defective, or incorrect items
- Product questions
- Post-transplant hair care product guidance
- Payment or checkout questions
Response Time
We usually respond within 1-2 business days.
During busy periods, holidays, or international shipping delays, response times may be longer.
Before Contacting Us
For faster answers, please check these pages first:
- Shipping Policy
- Returns & Refunds
- FAQ
- Delivery Countries
Damaged, Defective, or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A short description of the issue
Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
If your order has already been processed or shipped, we may not be able to change or cancel it.
Product Advice
Some of our products are designed for hair loss care, scalp care, and post-transplant hair care routines.
Please check the product description before use. If you recently had a hair transplant or medical procedure, we recommend consulting your clinic or healthcare professional before using any product.
Business Information
Hair Care Markt
Website: www.haircaremarkt.com
Email: support@haircaremarkt.com